Privacy Policy

Eleandra.gr, created this website with the sole purpose of serving their customers. The Eleandra website is simple and user-friendly and is designed to meet the specific needs of each user. In order to achieve the best service for you, it is important for you, our customer, to understand that you must provide us with specific information regarding the processing of your order and which is guarded by us.

This Privacy Policy covers all personal data of visitors / users / members collected by the Eleandra website during a visit to its pages. Also, this agreement covers the conditions of collection, processing and management of the personal data of the visitors / users by Eleandra to any companies affiliated with it. This agreement does not in any way cover the relationship between Eleandra visitors / users and any services not subject to the control and / or ownership of Eleandra.

Given the nature and volume of the Internet, under any circumstances, including negligence, Eleandra shall not be liable for any damages incurred by the visitor / user of the Eleandra pages, services, options and content which he / she makes on his / her own initiative and with knowledge of the terms herein.

What is personal data?

Personal data is information that identifies you directly or indirectly. Indirectly means in conjunction with other information, such as your name, mailing address, e-mail address and telephone number, or a unique device identification number.

Generally

The information provided voluntarily by the users of the mentioned website, is used by Eleandra, in order for its users to have direct and effective communication with the store, to be provided with answers to specific questions they ask and finally to be served and executed the orders. their. The information that Eleandra collects through the website is intended to measure its traffic, determine customer requirements for more products and facilitate transactions with the company. Eleandra does not distribute email addresses, or any other information relating to its users and customers, to any other organization or partner not affiliated with Eleandra, except to direct partners in the ordering process.

Collection and use of personal data

Eleandra collects personal data when the visitor / user subscribes to its services

When registering the visitor / user in Eleandra the requested information is the following: Name, Surname, Country, Geographical Area, Marital Status, Date of Birth, Occupation, Education Level, Gender, E-mail address. Eleandra uses the personal data of visitors / users for the following reasons:

The informative support of its customers / users and the selection of the content it offers them, so that it is relevant to their general preferences, the satisfaction of the respective requirements of its customers / users regarding the services provided by and through Eleandra the information about new projects of the company.

Disclosure of personal data

Eleandra undertakes not to sell, rent or in any way publish and / or disclose the personal data of Eleandra visitors / users to any third party. Eleandra may only transfer personal data of its visitors / users to third parties legal and / or natural persons only if:

Has the explicit consent of visitors / users to channel personal data. The transfer of personal data to legal and / or natural persons cooperating with Eleandra becomes necessary for the fulfillment of the wishes and / or orders of the users. Legal and natural persons cooperating with Eleandra have the right to process the personal data that Eleandra users submit to it only to the extent that it is absolutely necessary to provide support to Eleandra. It is required due to compliance with the relevant provisions of the law and to the competent authorities only.

Cookies

Eleandra has the ability to use cookies as part of the facility and operation of services through its website. Cookies are small files (text files), which are sent and stored on the user’s computer, allowing websites such as Eleandra to function smoothly and without technical anomalies, to collect multiple user options, to identify frequent users, to facilitate their access to it, and to collect data to improve the content of the website. Cookies do not cause harm to users’ computers or to the files stored on them. We use cookies to provide you with information and to process orders but also allow us to present you advertising & educational content related to your interests and needs. You must keep in mind that cookies are absolutely necessary in order for the Eleandra website to function properly and smoothly.

Cookies are divided into the following categories:

– Necessary Cookies. They allow the execution of basic functions of the site, such as adding products to the cart, storing products in the wishlist, electronic payment. Without these necessary Cookies, the smooth operation of the e-shop is directly affected, your personal browsing experience is limited and basic e-commerce functions are under-operated.

– Functionality cookies. These cookies remember your preferences when you browse our website, so that we can suggest the right products based on your needs, thus helping you to find much more easily what you are looking for.

– Performance cookies. Performance cookies collect information about how visitors use our website. They allow us to see which pages they visit most often, inform us if they encounter a problem while navigating, etc. These cookies do not collect information that identifies the visitor as the information is aggregated and therefore anonymous. Used only to improve the way Eleandra works.

– Advertising Cookies. These cookies are used to provide ads related to you and your interests. They are also used to send advertisements or offers that best meet your needs, thus reducing unwanted and meaningless advertising messages. They also help us measure the effectiveness of our advertising campaigns.

– Cookies Analytics. They are a subset of the Cookies functionality and enable us to evaluate the effectiveness of the various functions of our website, thus constantly improving the experience we offer you.

Third party vendors, including Google, may display the Company’s ads on Internet sites, use cookies to update, optimize and display ads based on the user’s previous visit to the Eleandra website.

Eleandra may also use cookies from your previous visit to its website for repeat marketing.

You may choose to opt out of such use of cookies by Google. You can also set your Browser (chrome, firefox edge etc), it notifies you every time before a cookie is downloaded and you decide to download or reject it. In this case, keep in mind that you may not be able to take full advantage of it.

Eleandra may use Google Analytics features for display ads (e.g., repeat marketing, Google Display Network display reports, etc.). Using Ad Settings, visitors can opt out of Google Analytics for display ads and customize Google Display Network ads. Here are the available Google Analytics web opt-out options available.

Eleandra and third-party vendors, including Google, use cookies (such as the Google Analytics cookie) to update, optimize, and display ads, according to previous visits by some users to its website, to make reports about how Eleandra ads appear, other uses of advertising services, interactions with these ad impressions, and ad services related to visits to the Eleandra Web site. Eleandra may use data from Google interest-based advertising or shared third-party data (such as age, gender, and interests) with Google Analytics.

We reserve the right to change this cookie policy at any time. Any changes to this Cookies Policy will take effect as soon as the revised Cookies Policy is available on our website.

Third party advertisers and other companies we work with may use their own Cookies to collect information about your activities on our website. We do not control these Cookies.

If you use this website you accept and consent to this Privacy Statement as well as to the terms and conditions of use of the website announced through it.